McKinley Nocon
I have worked with Dhez for a great 8 years. From being a Customer Care Agent to being a Billing Expert, she always has a positive attitude toward work. She excelled at it and never had a problem with being productive. Her productivity goes hand in hand with high-quality ones. She eventually moved into managing reports and training people which made her stand out as she enjoyed making that impact needed to drive every team member to have that drive for excellence. Her amazing personality makes working with her an enjoyable and fulfilling experience.
Teletech | Team Leader
Yai Arce
Teletech | Trainer
I worked with Dhez some years back in the BPO industry.
I know her to be a quick learner, very systematic with her workload and a good problem solver having handled a Billing and Complaints line of business. It was no surprise that she was eventually tasked to manage admin reports and mentor her teammates as she had evident leadership skills with the integrity to match. She was also good at organizing engagement events for the account, being able to reach out to people and at the same time develop her creativity. Dhez is a hard worker who drives results, a nurturer, is extremely patient and has a very generous heart. With her talents and developed skillset, I have no doubt that she will do even greater things wherever her journey takes her.
Mari Dalumpines
Teletech | Associate Operations Analyst
I have worked with Dhez for 6 years and over the time I have known her, she consistently performed her duties with competence and always doing more than expected. An excellent problem solver and has the skills and personality needed to be a leader. Dhez is incredibly generous with her time and expertise. Beyond that, I have to say that her humor and good nature make our tough job much easier.
Alvin Accad
Teletech | Quality Assurance Specialist & Billing Expert
I've worked with Dhez for a very long time. Honestly, I have a lot of words in mind to describe her as a colleague, friend and as a WOMAN. But the first thing that comes to mind when I hear her name is "Authentic". She is authentic with her emotions, to her words and her actions. She's the kind of colleague that you would want to work with over and over again! She's smart, helpful, determined and competitive. My only complaint with her work ethics is that she's too kind and sometimes there are other people who take advantage of her kindness.
She's the kind of friend that you will keep and cherish till death. I would dodge a bullet for her! She's the kind of WOMAN that you'll look up to! And by the way she is not just a WOMAN! I am a gay man and never did I ever felt that I am different. She treats me and loves me as a human being and that's why I love her so dearly!
She's kind of a hidden gem.
Leah Lara Ani
Teletech | Business Intelligence
Dhez has been a trusted colleague of mine at Teletech for many years, from White Pages Customer Service to Billing, and more recently as our Point of Contact in Business Intelligence. She is an extremely hard-working individual who is able to get the job done in a timely and efficient manner. Despite the complexity of her work, she is exceptionally responsive to her duties. Throughout her career, she has demonstrated an outstanding ability to communicate with our clients and her co-workers. The Billing Operational Support Team and the Financial Team have both relied on her as a resource. Her organizational skills, generosity, and patience make her one of the best. She is capable of leading and working well in a team. Our colleagues and management highly respect Dhez. After knowing her personally for many years, I witnessed her loving and helpful nature of her, which contributes to a good work environment.
Beth Garcia
Teletech | Business Intelligence
Dhez is the type of person that is dedicated and committed with her job. She has been our Support in White Pages Business Intelligence Team and has an amazing leadership qualities who brings out the best in each of us. She always works hard towards the success of the company. With her outstanding skills and knowledge combined with broad experience, Dhez, has successfully completed numerous projects with such calibre. This has earned her great respect not only from us, her subordinates but also from our bosses.
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She truly exemplifies a person with clear vision, integrity and humility. Wherever she will be I am truly confident that she will reach new heights.